LITERASI DIGITAL ASN BARU DAN KESIAPAN TRANSFORMASI DIGITAL SEKTOR PUBLIK: STUDI EMPIRIS PADA LEMBAGA RISET PEMERINTAH
DOI:
https://doi.org/10.53800/hmq3cb90Keywords:
literasi digital, ASN baru, transformasi digital sektor publik, CABE framework, digital literacy, new civil servants, public sector digital transformation, IMDIAbstract
Abstract
Digital transformation in the public sector requires civil servants to possess adequate digital literacy to support technology-driven governance and organizational innovation. Despite its importance, empirical evidence on digital literacy among newly recruited civil servants, particularly within government research institutions, remains limited. This study investigates the level and interrelationships of digital literacy among new civil servants at the National Research and Innovation Agency of Indonesia (BRIN) as an initial indicator of organizational readiness for digital transformation. A quantitative survey employing a census approach was conducted among newly recruited civil servants. Digital literacy was assessed using four dimensions adapted from the National Digital Literacy Movement (GNLD) framework and aligned with the Indonesian Digital Society Index (IMDI), namely Digital Skills, Digital Safety, Digital Ethics, and Digital Culture. Descriptive statistics and Pearson correlation analysis were applied to evaluate literacy levels and the relationships among dimensions. The results indicate that respondents demonstrate relatively high levels of digital literacy across all dimensions. However, Digital Safety shows comparatively lower scores and greater variability than the other dimensions. Correlation analysis reveals significant positive relationships among all dimensions, suggesting that digital literacy functions as an interconnected multidimensional construct. This study contributes empirical evidence at the micro-organizational level by providing a baseline assessment of digital literacy among newly recruited civil servants in a government research institution. The findings offer practical insights for developing targeted capacity-building programs and strengthening digital governance policies to support sustainable public-sector digital transformation.
Abstrak
Transformasi digital di sektor publik menuntut aparatur sipil negara (ASN) memiliki literasi digital yang memadai sebagai fondasi penguatan sumber daya manusia dan tata kelola pemerintahan berbasis teknologi. Meskipun demikian, kajian empiris mengenai literasi digital ASN pada tingkat organisasi, khususnya pegawai baru di lembaga penelitian pemerintah, masih relatif terbatas. Penelitian ini bertujuan mengukur tingkat literasi digital Calon Pegawai Negeri Sipil (CPNS) di Badan Riset dan Inovasi Nasional (BRIN) sebagai gambaran awal kesiapan sumber daya manusia dalam mendukung transformasi digital sektor publik. Penelitian menggunakan pendekatan kuantitatif dengan metode survei sensus. Pengukuran literasi digital mengacu pada empat pilar utama, yaitu Digital Skills, Digital Safety, Digital Ethics, dan Digital Culture yang diadaptasi dari kerangka Gerakan Nasional Literasi Digital (GNLD) serta selaras dengan dimensi literasi digital pada Indeks Masyarakat Digital Indonesia (IMDI). Analisis data dilakukan menggunakan statistik deskriptif dan korelasi Pearson. Hasil penelitian menunjukkan bahwa CPNS BRIN memiliki tingkat literasi digital yang tergolong tinggi pada seluruh dimensi yang diukur. Namun demikian, aspek Digital Safety memperoleh skor paling rendah dan menunjukkan variasi respons yang lebih besar dibandingkan dimensi lainnya. Analisis korelasi juga mengindikasikan adanya hubungan positif dan signifikan antar dimensi literasi digital. Temuan ini menegaskan bahwa literasi digital merupakan konstruk multidimensional yang saling berkaitan serta memberikan dasar empiris bagi pengembangan kebijakan peningkatan kapasitas digital ASN, khususnya dalam penguatan aspek keamanan digital untuk mendukung transformasi digital sektor publik yang berkelanjutan.
Downloads
References
Abdul-Salam, A., Adam, I. O., Alhassan, M. D., Umar, A. G., & Nterful, J. (2024). Examining the Linkages Between Digitalisation, Public Service Delivery and Corruption in Ghana. Transforming Government People Process and Policy, 18(2), 241–256. https://doi.org/10.1108/tg-01-2023-0002
Aminah, S., & Saksono, H. (2021). Digital Transformation of the Government: A Case Study in Indonesia. Jurnal Komunikasi Malaysian Journal of Communication, 37(2), 272–288. https://doi.org/10.17576/jkmjc-2021-3702-17
Çetindamar, D., & Abedin, B. (2020). Understanding the Role of Employees in Digital Transformation: Conceptualization of Digital Literacy of Employees as a Multi-Dimensional Organizational Affordance. Journal of Enterprise Information Management, 34(6), 1649–1672. https://doi.org/10.1108/jeim-01-2020-0010
Çetindamar, D., Abedin, B., Gerdsri, N., & Shirahada, K. (2024). Editorial Overview of Digital Literacy of Employees and Organizational Transformation and Innovation. Ieee Transactions on Engineering Management, 71, 7832–7836. https://doi.org/10.1109/tem.2023.3322182
Chan, A. J., Hooi, L. W., & Ngui, K. S. (2021). Do Digital Literacies Matter in Employee Engagement in Digitalised Workplace? Journal of Asia Business Studies, 15(3), 523–540. https://doi.org/10.1108/jabs-08-2020-0318
Cordella, A., Gualdi, F., & Laar, M. v. d. (2024). Digital Skills Within the Public Sector: A Missing Link to Achieve the Sustainable Development Goals (SDGs). Information Polity, 29(1), 13–33. https://doi.org/10.3233/ip-230008
Dingelstad, J., Borst, R. T., & Meijer, A. (2022). Hybrid Data Competencies for Municipal Civil Servants: An Empirical Analysis of the Required Competencies for Data-Driven Decision-Making. Public Personnel Management, 51(4), 458–490. https://doi.org/10.1177/00910260221111744
Dukić, D., Đukić, G., & Bertović, N. (2016). Public Administration Employees’ Readiness and Acceptance of E-Government. Information Development, 33(5), 525–539. https://doi.org/10.1177/0266666916671773
Espina-Romero, L. (2025). Digital Transformation of the State: A Multivariable Model Applied to the Public Sector in Lima, Peru. Administrative Sciences, 15(9), 365. https://doi.org/10.3390/admsci15090365
Ghozi, A. A., & Shodiq, J. (2025). Core value BerAKHLAK Aparatur Sipil Negara sebagai nilai-nilai budaya kerja dalam pelayanan publik. Wawasan: Jurnal Kediklatan Balai Diklat Keagamaan Jakarta, 6(1), 1–15. https://doi.org/10.53800/kvht8708
Gumanti, Z. N., & Uluputty, I. (2023). Digital Literacy of the State Civil Apparatus in the Administrative Services Unit (ULA) of the Ministry of Home Affairs. Indonesian Journal of Librarianship, 91–106. https://doi.org/10.33701/ijolib.v4i1.3315
Hidayatullah, A., Patria, M., & Septanto, H. (2024). Analisis Tingkat Literasi Digital Skill di Kalangan Mahasiswa Universitas Dian Nusantara. Explore: Jurnal Sistem Informasi Dan Telematika, 15(1), 104. https://doi.org/10.36448/jsit.v15i1.3626
Hoan, D. M. (2024). Developing Digital Literacy for Vietnamese Civil Servants. Journal of Ecohumanism, 3(3), 1396–1407. https://doi.org/10.62754/joe.v3i3.3601
Irina, N. O. (2020). Research of the Informational Needs of State and Municipal Employees in the University Environment. International Journal of Media and Information Literacy, 5(2). https://doi.org/10.13187/ijmil.2020.2.134
Khan, I., Khan, N., Jazim, F., Al‐Mamary, Y. H., Abdulrab, M., & Al‐Ghurbani, A. M. (2021). The Effect of External Factors in Use of Technology Among Ha’il University Academic Faculty: Evidence From Saudi Arabia. Journal of Applied Research in Higher Education, 14(4), 1319–1339. https://doi.org/10.1108/jarhe-04-2021-0140
Kraiwanit, T., & Terdpaopong, K. (2024). Digital Transformation Model: The Study of the Governmental Agency in a Developing Country. Journal of Governance and Regulation, 13(1, special Issue), 458–470. https://doi.org/10.22495/jgrv13i1siart18
Maulana, R. Y., & Dečman, M. (2025). The Collaborative Digital Transformation Model—The Case of Indonesian Youth. Journal of Public Affairs, 25(4). https://doi.org/10.1002/pa.70077
Na-Nan, K., Roopleam, T., & Wongsuwan, N. (2019). Validation of a Digital Intelligence Quotient Questionnaire for Employee of Small and Medium-Sized Thai Enterprises Using Exploratory and Confirmatory Factor Analysis. Kybernetes, 49(5), 1465–1483. https://doi.org/10.1108/k-01-2019-0053
Nikou, S., Reuver, M. d., & Kanafi, M. M. (2022). Workplace Literacy Skills—How Information and Digital Literacy Affect Adoption of Digital Technology. Journal of Documentation, 78(7), 371–391. https://doi.org/10.1108/jd-12-2021-0241
Nuranita, R., & Restendi, D. (2022). Urgensi literasi digital bagi widyaiswara. Wawasan: Jurnal Kediklatan Balai Diklat Keagamaan Jakarta, 2(1), 92–99. https://doi.org/10.53800/wawasan.v2i1.74
Nuryadi, M. H., & Widiatmaka, P. (2023). Strengthening civic literacy among students through digital literacy in society 5.0. Journal of Education and Learning (EduLearn), 17(2), 215–220. https://doi.org/10.11591/edulearn.v17i2.20746
Rumata, V. M., & Nugraha, D. A. (2020). Rendahnya Tingkat Perilaku Digital ASN Kementerian Kominfo: Survei Literasi Digital Pada Instansi Pemerintah. Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), 4(2), 467. https://doi.org/10.25139/jsk.v4i2.2230
Saragih, H. (2025). The Role of Digital Transformation in Enhancing Performance and Security of Technology Infrastructure in Public Institutions. Edelweiss Applied Science and Technology, 9(6), 679–686. https://doi.org/10.55214/25768484.v9i6.7865
Setyarto, D. B., Alimuddin, A., Mulyaningsih, M., & Judijanto, L. (2025). The Role of E-Government in Increasing Transparency and Accountability of Public Administration in the Digital Era. Edelweiss Applied Science and Technology, 9(2), 1771–1783. https://doi.org/10.55214/25768484.v9i2.4908
Setyawan, Y. F., Gumilar, A., Apriliani, I., & Bhaskoro, F. (2025). Nexus Between Digital Competency Level and Performance Level of State Civil Apparatus. Journal La Sociale, 6(2), 293–308. https://doi.org/10.37899/journal-la-sociale.v6i2.1832
Shukla, A., Dash, S. S., & Kumar, A. (2023). Factors Affecting Transfer of Online Training: A Systematic Literature Review and Proposed Taxonomy. Human Resource Development Quarterly, 35(3), 363–390. https://doi.org/10.1002/hrdq.21518
Sutalhis, M., & Novaria, E. (2024a). Literasi Digital Dan Pelayanan Publik Yang Baik. Academia Jurnal Inovasi Riset Akademik, 4(1), 17–23. https://doi.org/10.51878/academia.v4i1.2812
Sutalhis, M., & Novaria, E. (2024b). Literasi Digital Dan Pelayanan Publik Yang Baik. Academia Jurnal Inovasi Riset Akademik, 4(1), 17–23. https://doi.org/10.51878/academia.v4i1.2812
Zhan, X., & Xie, S. (2025). Linking Workplace Digitalization to Work Engagement: Evidence From China Public Sector Organizations. Frontiers in Psychology, 16. https://doi.org/10.3389/fpsyg.2025.1455250
Published
Issue
Section
License
Copyright (c) 2026 Wawasan: Jurnal Kediklatan Balai Diklat Keagamaan Jakarta
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
